FAQ's About Customer Information

1. Do I have to use the account numbers assigned by the system?


2. What are "reminders" and what are they used for? 


3. What's the difference between "deleting" accounts and making them "inactive"? 


4. What do the different colors on the customer ledger mean? 


5. Do I have to have an account 0 (zero) set up in the system? 


6. How do I handle a customer who calls and is out of fuel (or very low)? 


7. What's the difference between Open Item and Balance Forward accounts? 


8. Do all of my customers have to be either Balance Forward or Open Item?